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Frequently Asked Questions

What is Concierge Law?+

Concierge Law is not a law firm, but rather a platform to allow law firms to adopt a modern, subscription-based model.

Who are the founders of Concierge Law, and what is their background?+

Concierge Law was co-founded by Ian Holzhauer and Cindy Campbell. Cindy is an estate planning attorney with a wealth of experience, and Ian has extensive experience in corporate transactional and estate planning work. Ian is a veteran of the Air Force JAG Corps and an elected official, as well as a practicing attorney. As young parents, both Ian and Cindy are strong believers in improving the practice of law for both clients and attorneys, and improving work-life balance.

What problem does Concierge Law aim to solve?+

The legal industry currently faces challenges with the traditional billable hours model. Clients and attorneys can become frustrated due to billing unpredictability. Law firms also struggle with the absence of recurring revenue, affecting their sustainability and growth.

What solutions does Concierge Law offer?+

Concierge Law offers a CRM platform and support to help lawyers transition to a subscription-based model. This model enhances client satisfaction, facilitates a strong attorney-client relationship, and provides law firms with consistent predictable revenue.

What differentiates Concierge Law from practice management platforms?+

Concierge Law provides not just the tools for recurring billing but also a holistic business process supporting the subscription model. The company's innovative approach, enriched by exclusive educational content and resources, positions it as an industry leader. We are run by practitioners who have used our own product, and know how to build a successful law practice.

What educational content and resources does Concierge Law offer?+

Concierge Law offers exclusive white-label educational videos, enhancing the knowledge base of law firms and facilitating the provision of tools to clients.

How tech-savvy do law firms need to be to implement Concierge Law’s solutions?+

Concierge Law’s solutions are designed to be user-friendly, so clients and firms can seamlessly transition and adapt to the new model and platforms.

How can law firms get started with Concierge Law?+

Law firms interested in Concierge Law's offerings can reach out directly for a consultation or more information on the implementation of the subscription-based model and other services. Also, follow our podcast, “Esquire Evolution,” to hear more about our journey to a better way to practice.